"Recently our family went through a life changing event with my aging father. After unexpected time in the hospital, it was clear that dad needed full time care outside of his home. Faced with the daunting task of finding the right place for dad we retained Michelle Spencer to help us through the process. She was a huge help navigating medicaid, facility selection and all the issues we were facing for the first time. I would highly recommend Michelle to anyone that is dealing with similar decisions."
~ Paul Herlan - client
"Michelle is very dependable and always has a smile on her face. She is an extremely sweet, kind and compassionate person. She truly cares about people, especially seniors, and is always willing to help those in need. She has definitely chosen the right profession!"
~ Kathy F. - client
"As a senior care professional who has worked with Michelle over several years, I appreciate her consistent professionalism and insightful understanding of her clients' needs. In working alongside her on placement options for clients, I value her prompt followup, knowledge of the industry, and dedicated approach to exploring all viable options for clients seeking personalized care planning guidance. Michelle puts her clients first, and lends experienced perspective to help individuals age successfully and with dignity."
~ Christina, Senior Care professional
"Michelle is a compassionate, educated, and committed partner to any family or senior that needs guidance. Her experience and continued education keep her informed on industry standards and new community resources in the WNY area. Michelle treats each client as if they were family and guides them to the path that will help them thrive. It is refreshing to work with someone that respects a client’s finances as if it were her own."
~ Matthew, Certified Senior Advisor
"Michelle has beautifully coordinated 24/7 care for our senior family members for the last four years and continues to do so. She is professional, responsive, and caring."
~ Kathie K., a client's daughter
"Michelle is a pleasure to work with and she is always willing to help. She has a great work ethic and is very dependable, reliable and accomodating. I really enjoy her company."
~ Julie W. - client